Office of Technology Services District

Office of Technology Services

The mission of our department is to provide the best and most secure content to our end users which are our students, teachers, parents, and staff members.  Our department strives to help our students and teachers by putting the correct tools in their hands and at the same time help them understand the best use for those tools. We are about teaching and learning.

Office of Technology Staff

Jerry Johnson, Director of Instructional Technology

Jean Botting, Pupil Accounting & Data Specialist

 

De’Antae Davis, Network Systems Administrator

Bruce Elliott, Tech Support Level 2

Linda Hansard, Tech Support Level 1

Support

In order for us to provide the best experiences for our students and staff, please use our HELP Desk found below and submit a ticket. Your ticket will be placed in a Que and will be responded to as soon as possible. You can also call 720-2063 to try to reach a member of our team.  Our team members are often in buildings so if you don’t get an answer, please leave a voicemail.

Current Projects

Current Projects – 1:1 Chromebooks at Muskegon High School


The purchase of new Chromebooks for Muskegon High School was approved at the June Board of Education meeting and will allow us to move to a 1:1 Chromebook environment this fall. Each MHS student will be provided his/her own Chromebook which they can take home each day. The expectation is that students will bring the devices with them each day, charged and ready to go. The Chromebook should be seen as another classroom tool, just as calculators, pencils, books, and paper have been viewed in the past. Each student is responsible for the well-being of the device and must meet certain expectations. Parents/guardians will be required to sign an agreement that can be found in the Chromebook section of the Office of Technology Services website (https://muskegonpublicschools.org/technology/). As part of the agreement, parents will not be charged an “insurance” fee as happens in many other districts across the country. However, there will be fees for broken, damaged, lost and stolen devices.

Each student will be able to pick up his/her device during registration on Aug. 28, 2018 at Muskegon High School. The daytime session is from 9 a.m.-1 p.m. and the evening session runs from 4-7 p.m. Our team will be located in the cafeteria; we are the last stop during registration. During pickup, each student and parent/guardian is required to be in attendance with proper identification. Chromebooks will not be provided to anyone else but the student and the parent/guardian. The Chromebook Acceptable Use Agreement must be signed by both student and parent/guardian before the device is provided.

In addition, a Chromebook case will be provided to protect the device. Students are responsible for this as well. Students will be turning in their device at the end of the 2018-19 school year. If your scholar is just starting MHS this fall as a freshmen, the goal will be for your scholar to use the same Chromebook all four years. If properly taken care of, this should not be an issue. Students are strongly encouraged to transport the Chromebook in a backpack between classes and back and forth from home each day.

We will have a monitoring and filtering system in place when the devices are off-campus just like we have when the devices are being used in the halls and classrooms at MHS. This is a student learning tool, not a method of entertainment. This is our district’s expectation. The device is being provided to help students succeed.

Muskegon Public Schools Chromebook User Agreement   (must be signed by both parent and student before student is allowed to pick up Chromebook)

Parent Request for a Copy of their Signed Chromebook User Agreement